Cannot assign EA as assessor

This error might occur when attempting to assign an EA to a factory. One of the reasons it might occur is due to the assessor not having a Gateway ID in our system. To fix it, follow these steps.

1. In the Assessment Module, navigate to Enterprise Advisors. Click on the affected advisor

2. At the bottom of the form, there is a Gatway ID field. Input the Gateway ID of the assessor and click Save.

3. This assessor can no be assigned to factories

• Related Articles

• Reporting logic for multiple choice questions

  Some Yes/No questions will generate a multiple choice follow up question when the non-compliance (NC) choice is selected. In this screenshot case, choosing Yes will generate the following follow up question to provide further details for the NC: The ...

• How to handle negative multiple choice questions in the report

  Negative multiple choice questions are those multiple choice questions where the assessor has to select the complying options and leave the non compliant ones unselected. 1- Select the options and introduce a comment: 2- If you export the report now, ...